25 years of changing lives, together.



March – Hear and Say officially owns the land and a run-down building complex at Nathan Avenue, Ashgrove.

A new home for Hear and Say’s Global Headquarters and a new future for deaf children is made possible with a grant of $2 million from the Queensland Government.

July – On July 6, Hear and Say celebrates 20 years at an event at Government House Queensland hosted by Her Excellency Penelope Wensley, Queensland Governor and Hear and Say Patron.

This was followed by a series of events during the month at each Hear and Say Centre with families, graduates, supporters and employees.

August – Chris McCarthy is announced as Chief Executive Officer of Hear and Say and Dimity takes the role of Executive Director and Founder.

Dimity retains her role on the Hear and Say Board.

September – Hear and Say child Charlie, is the first child in Australia to receive a waterproof cochlear implant.

On September 25, Hear and Say holds its first group tour of the site at Ashgrove. This is a major milestone, as it provided the first opportunity to present the vision for the future to over 50 donors and supporters.

October – On 4 October, the Toowoomba Centre celebrates the expansion into slightly larger premises at a Loud Shirt Day event with local families and supporters.

A very small ‘mini’ centre opens one day a fortnight in Townsville to help meet local demand for Auditory-Verbal Therapy and audiology.


July – Hear and Say numbers reach 570 children and families.

On July 8, the Spacescram Project which is an initiative of The University of Queensland is announced at a media launch. The rocket is displayed including the inclusion of the Hear and Say logo on its tail.

In July 19, the HQ Health Hub is officially launched in Townsville representing the three giants in hearing health services incuding the Queensland Hearing Loss and Family Support Services, Deaf Services Queensland and Hear and Say.

September – Hear and Say secures a gift of $4 million from a philanthropic donor toward its new Centre in Brisbane, Ashgrove.

On September 13, Hear and Say hosts a media launch for a capital campaign – Project Possibility. The Premier, Campbell Newman announces a Queensland Government injection of $2 million across two years to go towards Hear and Say’s new building, bringing the total amount of funds raised to $10 million.

October – Hear and Say numbers reach 603 children and families across Queensland including parts of Northern NSW, Northern Territory and families living in Singapore, Papua New Guinea and Qatar.

On October 3, Project Possibility is officially launched at EY in Brisbane. A number of corporate, government and individual donors and supporters attend the event.

November – Ruby is the first child with unilateral (or single-sided) deafness in Queensland to receive a cochlear implant, opening up new opportunities for Queensland families.

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Maia’s Story

At 9.10pm on 24 October 2013 our beautiful daughter Maia was born. 

The moment of elation was short-lived as we immediately noticed her left ear was missing. I frantically looked to the medical team around me for answers but received none.

Panic set in as we waited 4 days in hospital for an ENT to explain her condition, by which point we already had all the answers from Simone, who runs the Microtia and Atresia Program at Hear and Say.

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Please feel free to call us on (07) 3850 2111 or visit the Contact Us page for more details.

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