Adult Hearing and Rehabilitation Services

Hearing Screenings

If you’re unsure about any hearing loss you may have or you’d just like to have a baseline test completed, our Audiologists can help you. We will determine your hearing thresholds and discuss the results with you, advising if any further testing or potential rehabilitation is required.

Comprehensive Hearing Assessments 

We will help you make an informed decision, providing clear recommendations based on your personal hearing assessment results, communication goals and lifestyle.

Our comprehensive hearing assessment includes speech discrimination testing in both quiet and background noise. This assists in indicating which type and level of hearing technology will provide the most optimal hearing and communication outcomes for you.

As an independent clinic, Hear and Say have access to ALL hearing aid manufacturers ensuring an individualised approach to your hearing loss and outcomes. We offer a multi-disciplinary service including auditory-verbal therapy with our team of Listening and Spoken Language specialists. It’s all about improving your quality of life and your communication with your loved ones.

Candidacy Assessments for Implantable Devices

Hearing aids are not the solution for every hearing loss. Hear and Say’s Audiologists are experts in implantable devices too.

Cochlear Implants, Bone Conduction Devices and Middle Ear Implants may be an option for you. We will help guide you through the initial candidacy appointments, referral pathways and switch on of your device, as well as ongoing device programming, management and maintenance.

Diagnostic Audiological Assessments

Our Audiologists are a wealth of knowledge when it comes to hearing and your ear health. Our comprehensive diagnostic audiological assessments will thoroughly assess your hearing and ear health to ascertain any required further investigation and/or intervention.

Diagnostic assessments include:

  • Pure tone audiometry – air conduction and bone conduction
  • Speech discrimination testing
  • Tympanometry
  • Acoustic reflexes
  • Otoacoustic Emissions
Tinnitus Assessments

Typically, tinnitus and hearing loss come hand in hand. If you are experiencing tinnitus, a comprehensive hearing assessment by our experienced Audiologists is recommended. While there is unfortunately no permanent ‘cure’ for tinnitus, strategies regarding tinnitus treatment, relief and management will be discussed.


Hear and Say offers an independent service which allows for the provision of an individualised rehabilitation program for every individual. We are connected with all hearing aid manufacturers (Phonak, Oticon, GN Resound, Unitron, Starkey, Signia, Widex, Sonic and Bernafon) and all implantable device manufacturers (Cochlear, Med-El, Oticon and Advanced Bionics). Our comprehensive hearing assessment process and unbiased approach means you are fitted with the hearing device that suits YOU best.

Hear and Say’s multidisciplinary service includes Audiology, Listening and Spoken Language Therapy (Speech Pathology), Occupational Therapy, Physiotherapy, Psychology, Social Work and Social/Group Programs. Our team are here to support you achieve your communication goals and improve your quality of life.

Hearing Aid Fittings and Maintenance

At Hear and Say, we pride ourselves on satisfied hearing aid wearers. If you have purchased your hearing aids from another clinic and they need adjusting, or you are visiting town and need some help with your hearing aids, we are here to assist. Contact us to find out more information (conditions apply).

Telehealth/Remote Services

With amazing advancements in technology, some devices can be programmed via the internet and mobile phone apps.

Custom Musician’s and Noise Earplugs
Custom Swim Plugs


For more information or to book a hearing assessment, call 07 3850 2111 or email