We’re here to answer any questions or concerns you may have.

A Guide to Hear and Say

Hear and Say is a warm, welcoming place where children and families always come first.

Hear and Say also services very complex needs, with a team experienced, highly-trained clinical professionals working to achieve the best outcomes for your child across all areas of development.

We work with families at all stages of their journey. So, if you are at all concerned about your child we encourage you to simply Contact Us. Your worries may relate to hearing, speech development or physical development. We also work with children who have regular hearing. We offer a range of Programs and Services, but the bottom line is that Hear and Say are paediatric hearing loss and speech development experts.

Every child is unique, and every solution we offer is tailored to your needs. Hear and Say works with families across Queensland, and families living interstate or overseas via our Telepractice Program.

Some common questions we are asked:

  • Referrals. Do I need one to visit Hear and Say?
  • Services. What type of services does Hear and Say offer?
  • Funding. Can I access support from the NDIS or the government?
  • Technology. What sort of options are there for my child’s hearing?
  • Rare diseases or conditions. Does Hear and Say work with all sorts of diagnoses? The simple answer is, yes!

Once enrolled in one of our Programs, a lot of questions will be answered and our Parent or Carer Handbook is a very important tool.

Our aim is to equip you with everything you need so that you are the best advocate for your child’s health.

The outcomes and achievements of Hear and Say children are incredible. Hear and Say has over 25 years of experience, and a multi-disciplinary team who are dedicated to achieving the best results for your child.

One of our greatest strengths is our community of alumni, parents, family members and friends. The network that Hear and Say offers is a wonderful foundation for your child’s development, and we would love to welcome and support you.

If you have a specific question or concern, please don’t hesitate to Contact Us.

We always love to hear from you!

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Want to know what’s happening at Hear and Say?

Check out our news and stories to see what's been happening at Hear and Say. 

Click here 

Maia’s Story

At 9.10pm on 24 October 2013 our beautiful daughter Maia was born. 

The moment of elation was short-lived as we immediately noticed her left ear was missing. I frantically looked to the medical team around me for answers but received none.

Panic set in as we waited 4 days in hospital for an ENT to explain her condition, by which point we already had all the answers from Simone, who runs the Microtia and Atresia Program at Hear and Say.

Read More


We'd love to hear from you!

Please feel free to call us on (07) 3850 2111 or visit the Contact Us page for more details.

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