We’re here to answer any questions or concerns you may have.

Restricted Access

Some of the information shared via our Parent Portal is sensitive, and it is password protected for privacy reasons.

Once you have obtained a password to our Parent Portal, please use the links below to access the following:

Family Handbook


 Coming Soon:

Video Content     LEAP and Listen Little Stars     Photo Gallery


We recommend that families of current or past Hear and Say children complete the form below to request access to this information.

Thank you for your patience and understanding.

 Request a password

We always love to hear from you!

Contact us

Want to know what’s happening at Hear and Say?

Check out our news and stories to see what's been happening at Hear and Say. 

Click here 

Maia’s Story

At 9.10pm on 24 October 2013 our beautiful daughter Maia was born. 

The moment of elation was short-lived as we immediately noticed her left ear was missing. I frantically looked to the medical team around me for answers but received none.

Panic set in as we waited 4 days in hospital for an ENT to explain her condition, by which point we already had all the answers from Simone, who runs the Microtia and Atresia Program at Hear and Say.

Read More


We'd love to hear from you!

Please feel free to call us on (07) 3850 2111 or visit the Contact Us page for more details.

Contact Us