Helping children to reach their full potential.

Parent Education

Everyday tips and strategies to help your child

Our parent education provides face-to-face and online training, events and resources. The workshops bring families together to learn from experts, and importantly, from each other.

Topics provide information and strategies which you can implement into your day-to-day routine to foster your child’s development.

Topics can include:

  • Mealtime for fussy eaters
  • Sleep and settling
  • The role of music in child development
  • Your child’s hearing technology

Eight parent education sessions are held per year across a combination of face-to-face events or via webinar. Some topics will be recorded and made available afterwards. You can find them here.

Upcoming events


Parent Information Sessions

Multiple experts will come together for a one-day intensive series of workshops, sharing unique insights tailored for families who have children with hearing loss. You can register for all three sessions or individual sessions.

Date: Monday, 10 May 2021

Presentation one: 10.15am – 11.15am: Sleep and Settling

Presented by Dr. Jasneek Chawla and Dr Sally Staton

Learn strategies for settling restless babies as well as helping children fall asleep and stay asleep.

Presentation two: 11.30am – 12.30pm: Grandparents and Gardens

Presented by Brian Andrew

Grandparents play such a special role in families. This session explores how they can help their grandchild develop speech, language and manage their emotions  by spending time together in the garden.

Presentation three: 13:30 – 14:30 Mealtimes and Fussy Eaters

Presented by Carly Betts       

Arm yourself with a toolbox of ideas to help take the stress out of mealtimes. This session also delves into understanding food intolerances, likes and dislikes.

Where: 29 Nathan Avenue, Ashgrove Qld – IN PERSON ONLY

Cost per session: Parents/carers with NDIS: $61.76 | Students/parents/carers without NDIS: $31

(Reimbursed through NDIS line number 15_038_0117_1_3)



Insights Into Having a Child With Hearing Loss: Hear From the Mums

When: Wednesday, 12 May 2021
Time: 7.00pm – 8.00pm (AEST)
Where: Live via Zoom webinar and recorded
Cost: Parents/carers with NDIS: $61.76 | Students/parents/carers without NDIS: $31

Timing closely with Mother’s Day in Australia, this live webinar is a celebration of all the wonderful mothers in our global community. Mothers from all around the world will share their journeys of parenting a child with hearing loss. These women have children of all ages and will share their insights into…

  • How they’ve managed during the COVID-19 lockdowns
  • Tips for new parents – what they wish they knew earlier
  • Navigating relationships with other mothers at their child’s kindergarten/school
  • How to help a child with hearing loss foster a positive body image
  • How to respond to looks and comments a child with hearing loss might receive




Parent information session intensive – Townsville

Fourth year occupational therapy and physiotherapy students from James Cook University will share their knowledge across two information sessions for parents. These sessions have been designed for our families in North Queensland impacted by hearing loss and are to be held in-person only at our Townsville centre.

Date: Monday, 24 May 2021

9.30am – 10.25am: Mealtimes and Fussy Eaters

This session aims to give parents a toolbox of ideas to help take the stress out of mealtimes and gain an understanding food likes and dislikes.

10.35am – 11.30am: Moving and Growing – Motor Skills Development

This session focuses on gross motor development and milestones, and provides useful tips for take encouraging movement in play at home.

Where: Level 2 Building 500, Clinical Practice Building, 1 James Cook Drive, JCU Douglas Campus, Townsville Qld

Cost: Parents/carers with NDIS: $123.52| Students/parents/carers without NDIS: $62

(this cost can be reimbursed through NDIS line number 15_038_0117_1_3)




Understanding the Behaviour of Children

When: Wednesday, 9 June 2021
Time: 7.00pm – 8.00pm (AEST)
Where: Live via Zoom webinar and recorded
Cost: Parents/carers with NDIS: $61.76 | Students/parents/carers without NDIS: $31

Register for this live webinar and gain a greater understanding of why children behave the way they do. Clinical Social Worker, Renu Bahalla will explore strategies for managing challenging behaviours and strengthening relationships between parents’ and their children. This information session also explores the importance of self-care and the expectations parents place both on themselves and their children.






Special offer 

Hear and Say is currently offering 50% off selected 2020 recorded parent education sessions. Access six hours of information for just $145.

Find out more and purchase 

Upcoming Parent Education


2021 dates:

  • Wednesday, 12 May 2021 – Hear from the mums
  • Wednesday, 9 June 2021 – Navigating challenging behaviour
  • Wednesday, 18 August 2021 – Preparing young children for the digital world
  • Wednesday, 8 September 2021 – Hear from the dads
  • Wednesday, 20 October 2021 – Mealtime tips for fussy eaters
  • Wednesday, 24 November 2021 – Getting ready for school

Sunshine Coast

  • 15 October: Using my roger microphone
  • 29 October: My NDIS review
  • 12 November: My child is starting school
  • 26 November: Graduation celebration/santa’s visit

 To find out more contact us here, or email