Helping children to reach their full potential.

Our Cochlear Implant Program

We can cater for the needs of all Queensland families including rural and remote based families from either our Brisbane or Townsviille Centres.

When a family decides to investigate the option of a cochlear implant, their child undergoes a comprehensive medical, audiological and Auditory-Verbal Therapy evaluation. The therapy evaluation consists of functional listening assessments and formal speech and language testing. Collection of this data (medical, audiological and therapy) provides information for assessing if the child is a suitable candidate for cochlear implantation. In addition, the data provides a baseline from which development can be monitored and assessed following cochlear implantation.

Each child is evaluated on an individual basis. The majority of appointments required to complete the child’s evaluation for cochlear implantation can be carried out at Hear and Say Brisbane or Townsville Centres. For more details please contact us on (07) 3850 2111.

The cochlear implant operation

The operation for a cochlear implant involves an overnight stay. The child will leave the hospital wearing a head bandage that will need to stay on for a few days. Hear and Say together with the Ear Nose and Throat (ENT) Specialist performing the operation can provide all the information required to ensure the parents are fully informed on what to expect.

Hear and Say has a number of external ENT specialists who provide ongoing advice and support and are an integral part of our Cochlear Implant Program. An alphabetical list of the contact details for these specialist ENT surgeons is provided below:

In Brisbane:

Dr David Bell-Allen – (07) 3831 3131

Prof Bruce Black – (07) 3839 7677

Dr Paul Canty – (07) 3861 5433

Dr Andrew Chang – (07) 3831 1448

Dr Tony Parker – (07) 3831 2355

Dr Chris Que Hee – (07) 3831 4400

In Townsville:

Dr Shane Anderson – (07) 4765 5154

Hearing sound after a cochlear implant

The cochlear implant is usually switched on (so that the child will be able to hear sound) one to two weeks after surgery. The switch-on occurs in one sitting and the parents are encouraged to invite family and friends along on the day to celebrate the occasion.

At this time, the child’s new hearing program is programmed so that the transition to the new sound signal is smooth. The term MAPping is used to refer to the programming of the speech processor. The ‘MAP’ refers to the levels of electrical stimulation needed for the electrodes to activate the hearing nerve. The MAP program is then saved to the memory of the speech processor. MAPping will become a regular part of having a cochlear implant.

Mapping services are available at all of our centres via appointment. Ongoing audiological support for hearing implant recipients is available for children, young adults and adults under special circumstances.



Maia’s Story

At 9.10pm on 24 October 2013 our beautiful daughter Maia was born. 

The moment of elation was short-lived as we immediately noticed her left ear was missing. I frantically looked to the medical team around me for answers but received none.

Panic set in as we waited 4 days in hospital for an ENT to explain her condition, by which point we already had all the answers from Simone, who runs the Microtia and Atresia Program at Hear and Say.

Read More


We'd love to hear from you!

Please feel free to call us on (07) 3850 2111 or visit the Contact Us page for more details.

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