Helping children to reach their full potential.

Reaching Across Queensland

Hear and Say’s services span far beyond our centres. Thanks to our amazing supporters, we are reaching right across Queensland through services like our Telepractice program that ensures all children, wherever they live, can have access to hear and speak to their full potential.

Iyla – Cooktown  

Iyla was switched on to sound in August 2017. Because Iyla lives in Cooktown (almost 330km north of Cairns), she attends lessons via Telepractice. We were so impressed last lesson when Iyla spontaneously said “Roll this, mama” when playing with playdough – great to see her spontaneously putting three words together without us having to ask.


Will – Warwick

“Will was diagnosed with hearing loss at nine months old. For five years, he took part in online Telepractice lessons and I really believe if we didn’t take part in this early intervention, Will wouldn’t be where he is today. At the time of Will’s diagnosis I was worried that he would be left behind at school and wouldn’t be able to communicate with his peers; but, Will often receives compliments about his academic performance and his social skills. He’s a happy six year old with growing confidence, a love for reading, drawing, outdoor sports, and playing with his friends in Year One.”

Rosie, Will’s mum



Max – Toowoomba

Max was diagnosed with hearing loss at four months old, after contracting pneumococcal meningitis. At two years old, Max’s world was opened to speech and sound when he underwent surgery for a cochlear implant. Max is a happy little boy who loves to read, and he’s making great headway with his listening and speak through therapy lessons at Hear and Say.


Grace – Bundaberg

It was a very special day on 11 January 2018, as we celebrated Grace graduating from Hear and Say’s Early Intervention program after six years of lessons via Telepractice. Congratulations to Grace and her parents, Lucy and Dan who have worked tirelessly over the past six years to bring the joy of sound and speech to Grace’s life.





Elsie –

Sunshine Coast 

When Elsie was diagnosed with hearing loss, her parents Joanna and Chris were suddenly plunged into a world of unknowns.

When the family joined Hear and Say Early, seeing children older than Elsie who already had hearing aids and cochlear implants brought a great sense of relief for Joanna.

The kids were confident and interacting and speaking well, even from that point it felt a little bit better. Elsie’s on the right pathway and we’ve made the right choice.” Joanna believes the early intervention has helped Elsie become the outgoing, vivacious toddler she is today. “The evidence is right there. These kids are doing well and kicking goals.”


William and Hugo – Mackay

“William was learning about different jobs, so we talked about the jobs we do: Mummy is a teacher, Daddy is an electrician, Uncle Chris is an Avionics engineer, Uncle James is a builder, Uncle Mark is a diesel fitter, and Miss Amy is a speech therapist. Then I asked him what he wanted to be when he grew up. William said, “I want to be like Miss Amy!”.

William and Hugo’s mum, Julianne

Did you know?

Families who receive therapy via our Telepractice service achieve the same listening and speaking results as our families who receive face-to-face support.


Maia’s Story

At 9.10pm on 24 October 2013 our beautiful daughter Maia was born. 

The moment of elation was short-lived as we immediately noticed her left ear was missing. I frantically looked to the medical team around me for answers but received none.

Panic set in as we waited 4 days in hospital for an ENT to explain her condition, by which point we already had all the answers from Simone, who runs the Microtia and Atresia Program at Hear and Say.

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Please feel free to call us on (07) 3850 2111 or visit the Contact Us page for more details.

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