WELCOME TO HEAR AND SAY

We know every child can reach their full potential.

We work with families and other medical professionals to achieve the best outcomes for deaf children through a combination of early diagnosis, the most advanced hearing technology and auditory-verbal therapy, where we teach children to listen and speak.

We work with children of all ages – from Early Intervention after newborn hearing screening, through to our school screening program Hear to Learn, and beyond. Our therapy model works with the needs of the whole child, including occupational therapy.

Thousands of children, young adults and families benefit from our programs and services each year, achieving great outcomes (100% of children in our Early Intervention Program moved into mainstream schools in 2017).

It takes up to six years to teach one profoundly deaf child to learn to listen and speak. This means we must rely on a mix of funding, including fundraising events and activities, and the generous support of our donors and partners so all young children have the opportunity to Hear, Say and Live.

The strength of Hear and Say lies in our community, and we would love for you to get involved in our work, and share in the wonderful stories of our children.

The Latest News

Is a hearing test on your Back to ...

Uniforms, stationery and lunch boxes – they’re common items on the Back to School checklist, but have you also remembered to book your child’s annual hearing test? With the incidence of permanent hearing loss doubling by the time a child reaches school age, a hearing test should be added to your list before that first school bell rings. As many as 15% of primary school children may be affected by some level of hearing loss (Hearing Loss in Schools Study, 2005). “There are issues a child might be experiencing, such as hearing loss, which can often go undetected, particularly in ...

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A grandparent's Christmas wish

Judy and Malcolm are adoring grandparents to two-year-old Elspeth. The beginning of Elspeth’s entrance into the world was a whirlwind, filled with unknowns. She was born prematurely interstate, and it was at this time that her family also discovered Elspeth has two rare ear conditions called microtia and atresia, affecting her hearing on her right side. Fast forward to today, and thanks to the dedication of her family and the team at Hear and Say, Elspeth is hearing and speaking at the same level as her peers. “We were very much aware that there could be an issue but in ...

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Your Holiday Checklist

With the summer holidays approaching, it can be a busy time preparing for the festive season. It’s important to do some planning in advance to make sure you’re prepared so you can enjoy the precious time with your loved ones. Below are some quick tips and a checklist so wherever you might be these holidays – whether it’s at home, travelling by car or plane – you can ensure you have everything you need. Spare Parts Checklist Rechargeable batteries and charger Disposable batteries Spare cable/s Spare ear hook/s Wireless accessories and chargers (e.g. Mini mic) ...

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This Christmas Alastair is One ...

As Elspeth’s dad, Alastair is so proud of what his daughter has achieved in her short two years; walking, dancing, talking and developing a keen eye for shoes and hats. Alastair always encourages Elspeth to dream big and does everything in his power to make sure she can achieve her goals. Since finding out that Elspeth has a hearing loss, the family has worked with audiologists and listening and spoken language specialists to help her learn to listen, hear and speak. Being able to hear is particularly valuable as Elspeth’s relationship with her big brother, Harry, continues to ...

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A Hear and Say First: Live ...

Over 100 attendees gathered in June for Hear and Say’s live crowdfunding event. Hosted at EY Brisbane and in collaboration with The Funding Network, this bespoke event brought together a mix of corporate, philanthropic and community supporters to collectively help fund three Hear and Say programs.   With this style of event often referred to as a Shark Tank for charities, we were thrilled to have the former “Sharks” themselves, Dr Glen Richards and Steve Baxter, join with us to help raise over $100,000 in pledges across our Audiology, Early Intervention and Hear to Learn ...

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Finn is Here to Learn

Five-year-old Finn will be fitted with hearing aids next month, after a school hearing screening discovered that he had a hearing loss. Hear and Say’s Hear to Learn – School Hearing Screening program visited Finn’s school, in Brisbane’s south. He was found to be suspected of having a progressive middle ear issue resulting in hearing loss. Finn was screened at birth through the Australia-wide newborn screening program and passed with flying colours, however more recently his parents Lucinda and Dale, had questioned if Finn was having difficulty hearing. “We had recently noticed ...

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Have You Heard? Our New Adult ...

A father of three, John enjoys playing golf and having breakfast at local cafes with his friends. Around five years ago, John found out he had a hearing loss, and has been wearing hearing aids since. “As my hearing loss is mainly in the high frequencies, I have trouble with speech clarity, and hearing in background noise and social situations,” said John. “I was recently fitted with two new hearing aids, and with the updated technology I am hearing better and clearer than ever before.” Hear and Say has recently expanded our services to support adults through hearing ...

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Rosa Barwick

From psychology and exercise science, to environmental studies and graphic design – for 19-year-old Rosa, the world is her oyster when it comes to deciding which career path to follow. “I have had many career aspirations both in sporting and creative fields, but I don’t yet know what I see myself pursuing in the future,” said Rosa, who has recently completed her first year of a Bachelor of Design at Griffith University. “With my current course I’ll likely choose graphic design as my major for next year, and see where that takes me.” Rosa’s profound hearing loss, ...

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Benjamin Karl

One-year-old Benjamin has a cheeky grin and sparkling eyes which light up a room. Born with profound hearing loss in both ears, Benjamin was six-weeks-old when he first received hearing aids, followed by two cochlear implants at 10-months-old. His hearing loss was initially a shock for parents, Caio and Camila, who had relocated from Brazil to Brisbane three years earlier. “We did not expect Benjamin’s diagnosis – we didn’t have any family history of hearing loss, and there weren’t signs during the pregnancy of any issues,” said Caio. “The journey started really early for ...

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Cale Gravagna

Cheeky, playful, smart, cute and funny. These are the five words 11-year-old Cale used to describe his dog Freddie, in his speech that took out the top prize in his age group at the 2019 Calanna Public Speaking Competition. Winning this prestigious award in his hometown of Cairns was no easy feat, with Cale taking part in four rounds of public speaking competitions, with the final speech hosted in the Cairns Regional Council Chambers.   “The topic was, ‘My Five Favourite Words’, and my speech was about my dog, Freddie. Now I am the best public speaker in my age group in ...

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Queensland Gets Loud

“We have two children with profound hearing loss and because of the support we have received from Hear and Say both Amelie and Xavier can hear and speak just like their peers.” – Marc Kenney, Managing Director of construction company, Mettle. For Marc Kenney, Loud Shirt Day is a time to give back and raise awareness – and this year, his team got creative. Mettle has supported Loud Shirt Day for many years and stepped it up in 2019 after being named a Hear and Say Loud Shirt Day Ambassador. The company has rallied behind Marc and his family to support even more children with ...

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Thank you for giving my daughter ...

Amy and Alastair were on a holiday in Melbourne, away from their regional Queensland town and the support network it holds, when Amy unexpectedly faced an emergency birth. Following a complicated pregnancy and now an unplanned caesarean interstate, the young couple felt so grateful to finally hold their little Elspeth in their arms. However, it was in those early days of adjusting to a new baby, Amy and Alastair were told Elspeth had been born with two rare conditions known as microtia and atresia, affecting the formation of her ear and ear canal. “I was in recovery when Alastair ...

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A message in a bottle – making ...

Local Brisbane business owners and loving parents, Jay and Anna, found out that their beautiful little girl Harriet had a hearing loss at just one day old.   Harriet was born with Microtia and Atresia, two separate conditions that relate to the development of the outer ear and the ear canal respectively. “We were all a little surprised initially. When Harriet was born one ear looked relatively developed, but the other didn’t look very normal so we knew there was an issue. “When Harriet was diagnosed with Microtia and Atresia, we were seen by so many people, it seemed ...

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Mia on a Mission

Kerrie and Mia Arnott are one impressive mother-daughter duo. Born with cerebral palsy, Mia was 15 months old when her family received the staggering news that she was profoundly deaf in both ears. By the time Mia reached her second birthday she had her first cochlear implant, opening her up to an exciting new world of sound and language. After initially receiving support in Sydney from The Shepard Centre, Mia and Kerrie would make the move from New South Wales to Queensland, and looked to Hear and Say for Mia’s listening and spoken language support. “When we started, the Hear ...

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Music to her ears makes Jaspa ...

  "...I often think wow, if she hadn’t received cochlear implants and the years of auditory-verbal therapy she wouldn’t be able to be up there on stage, she wouldn’t be able to hear the music," Alana Dunn, Jaspa's mum When Jaspa Dunn went in for the newborn hearing screening at two days old, her parents Alana and Darcy assumed it would be a routine check as it had been with older brother Riley. So when they were told Jaspa had no response in both ears, they experienced shock and disbelief as they had never anticipated such a result. Alana reflects on those early days, ...

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Opening Worlds - Gina Preston

Gina Preston is an ambitous 23 year old girl working in an international engineering project management firm as a multidisciplinary designer. She loves what she does and knows where she wants to go – both in career and in life. She recently bought her first home, is planning her next overseas holiday where she will travel solo across South America and loves listening to music, watching movies and playing sport. But Gina isn’t your typical 23 year old girl because she was born profoundly deaf. Gina’s hearing loss was diagnosed when she was 13 months old. A family friend dropped a ...

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My grandson will be able to hear ...

Winten with his Grandma Trish Trish is Winten’s Grandma and she has been a part of Winten’s Hear and Say journey from the very beginning. Trish comes to the Hear and Say centre in Brisbane with her grandson on a regular basis and for her, family is the most important thing in the world. “I’m fortunate to be able to spend every second Tuesday with Winten. I picked Tuesday because that’s the day he goes to Hear and Say and I love it! We have such a great time and as a grandmother, there is no greater pleasure than seeing my grandson happy.” “We are a very close, tight-knit ...

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My Christmas wish for Winten came ...

Susannah McKelvey, one of Hear and Say’s Listening and Spoken Language Specialists, has been working with Winten and his family since they first came to Hear and Say in 2017, “In my eyes, the best outcome would be for Hear and Say to be able to continue to support Winten and his family on their journey for as long as it takes to reach his full potential”. When I first met Winten, I knew how much he would benefit from being at Hear and Say, not just for him but for his whole family. Our therapy program encompasses the needs of the whole child, including occupational therapy and ...

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Ring-a-ling! Winten can you hear ...

  At 31 weeks pregnant, Tash was told her unborn baby was ‘growth restricted’ meaning he was not growing at a normal rate inside the womb. This posed a number of risks so she had an emergency c-section and her beautiful baby boy Winten was born weighing in at just 1.3kg. Winten spent the first 111 days of his life in hospital as among a number of health issues, his little lungs needed assistance with receiving oxygen. After four months in hospital, Winten’s parents were keen to get him home. Two days before they were to leave, Winten had the newborn hearing screening. ...

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Postie with a pun

Eli brings LOUD laughs to mail run It’s said that for comedians, the delivery is everything. That also rings true for 22-year-old Eli, who’s putting a very special stamp on the mail run service he offers from his home town just south of Cairns. Three mornings each week, Eli assists a dozen local businesses in the area – working with his carer to collect and deliver mail and run general errands. For this year’s Loud Shirt Day (19 October), Eli will be adding some extra colour to his services, ‘charging’ a small donation to Hear and Say in return for jokes. Eli was ...

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What’s Happening at Hear and Say

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