COVID-19 Update

The health and wellbeing of our community is always of utmost priority, particularly during the current ongoing outbreak of COVID-19 (coronavirus). We are continuing to develop our plan for a safe return to in-centre services for all our families and clients, as well as offering our services via Telepractice.

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World-leading experts in hearing technology and listening and spoken language therapy

  • Support early diagnosis to ensure children have the best opportunity to reach key milestones
  • Provide people of all ages with access to world-class audiology and hearing technology
  • Work with families to deliver children’s speech and language through listening
  • Build resilience and wellbeing through group programs
  • Develop parents’ and professionals’ skills and knowledge through evidence-based training and education
  • Advance sector knowledge in collaboration with world-class researchers

The Latest News

Glowing Reports for STAR

For 16-year-old Lucy, there was much to reminisce about when coming back to participate in the STAR Group Social Skills program during recent school holidays. “My mum first heard of Hear and Say in a news article before she even knew I had a hearing loss,” recalled Lucy. “I have been profoundly deaf since birth, and got my first cochlear implant when I was around two years old. I had speech therapy lessons with Hear and Say to help with my talking skills, where I learnt to listen to different sounds and determine what they were and where each sound came from.” Lucy got a ...

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Five Signs You May Have Hearing ...

Hearing loss can happen at any time, at any age. Your hearing can change gradually, without you noticing, or the signs can be apparent and sudden – that’s why knowing what to look out for is key. Check out some of the common signs of hearing loss below. Conversations are harder Do you find yourself saying, “Pardon?” a lot during conversations, or having to ask others to repeat themselves or speak more slowly? Do people sound like they’re always mumbling? Not being able to fully understand and engage in conversations can make socialising tiring and you may begin to avoid it. The ...

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Six Myths about Hearing Aids

With people waiting on average seven years before seeking support for issues with hearing loss (Davis et al., 2007), it’s not surprising that misconceptions potentially put off many people when they are considering booking a hearing test. Check out these six common myths about hearing aids, to see if you may be letting the stigma of hearing loss hold you back in seeking treatment. Myth: My hearing loss isn’t bad enough for hearing aids Hearing loss can occur at any time and slowly impacts the way you interact with the world. Often, it’s family and friends who notice – and get ...

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What is Auditory Deprivation?

If you don’t currently use hearing technology but fall into the group of one in six Australians now living with hearing loss, your brain is at risk of auditory deprivation. This somewhat daunting term refers to the process of the brain losing its ability to process incoming sound, due to a continued lack of auditory stimulation – based on a principle that Hear and Say audiologist, Georgia Cambridge concisely summarised as “use it or lose it”. “The longer the duration of time your brain goes without auditory input, the more you may begin to permanently lose your ability to ...

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Hear and Now: Meet Dylan

G’day, my name is Dylan and I am 22 years old. I love basketball, swimming and anything sports related. I currently work as a sports assistant teaching students how to play volleyball and basketball, and as a casual cook at The Coffee Club. I was around six months old when my parents began to suspect that I wasn’t responding to sounds. I was initially referred to an Ear, Nose and Throat (ENT) specialist by Australian Hearing (now Hearing Australia), who booked me in for grommet surgery for glue ear. However, even after that issue cleared, my responses to sound still weren’t ...

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Clarity and Confidence for Busy ...

As a senior finance manager and mum of two girls, Jackie Taylor knows all about juggling the many demands of a busy work and home life. However, when it came to doing something about a hearing loss which was leaving her increasingly frustrated, Jackie knew she needed to act. “At the end of the day, taking charge of my hearing loss was a quality of life choice. I am a very happy-go-lucky type of person and one who loves to have a chat, but at the age of only 41 I was already finding it harder to understand people,” Jackie said. “I was struggling particularly at work, and with ...

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Starting School: Getting Prepared

The beginning of the school year is fast approaching, and with it comes an exciting milestone for many children as they step into the classroom for the first time. With so many new experiences and changes to routines ahead, preparation is key to success – particularly for families preparing a child who is deaf or hard of hearing to take this big leap. Former teacher and Hear and Say Listening and Spoken Language Specialist, Jayne Simpson Allen said that it was natural for children to experience some first-day jitters. However, there were many steps parents and carers could put in place ...

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Jo’s Journey with Hearing Loss

While Jo Kek-Pamenter’s career as a graphic designer has spanned countless fields, the work closest to her heart is when she can apply her talents to help those with disabilities – inspired by her own life-changing experience as a teen. “I suffered sudden hearing loss in both ears at age 16, after an adverse reaction to a routine immunisation,” recalled Jo. “My brother also lost his hearing the same way many years prior, so whilst this was a shock to me, I knew based on watching him thrive that I would also cope and be supported by our family.” Having worn hearing aids for ...

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How to Get Your Child’s Hearing ...

It may be that you’ve noticed your child responding to questions with “Huh?” more frequently, or they always seem to want the TV volume up louder, or that their teacher has raised a concern about their concentration in the classroom. There are many reasons why families may be worried about their child’s hearing, and look to book a hearing test. For young children especially, it is important that a hearing test is conducted by experienced paediatric audiologists. Children of all ages – even newborn babies – can have their hearing tested at Hear and Say. While not necessary, ...

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What is Noise-Induced Hearing ...

Despite being a preventable condition, noise-induced hearing loss impacts many Australians. Particularly common in the construction and manufacturing industries, noise-induced hearing loss occurs after harmful exposure to noises that are too loud. It permanently damages sensitive structures in the inner ear and can potentially cause a range of issues from tinnitus to significant deafness. Being aware of how you engage in other everyday activities – such as listening to music through headphones, mowing the lawn or going to a live concert – is also critical. “Just like your ...

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Hear and Now: Meet Chloe

It’s the summertime scent of blooming backyard frangipani trees that had 28-year-old, Chloe reminiscent of her childhood visits to Hear and Say. “It was when the Brisbane centre was in Auchenflower, and I used to collect frangpianis on my way to my appointment with my mum or dad to give to one of the audiologists as a nice surprise,” Chloe recalled. These days Chloe’s ongoing appointments at Hear and Say may not be quite so floral, but Chloe said it was those early years that had left a lasting impression on so many areas of her life. “I have loved meeting the different ...

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Clarity in the Classroom

It was a problem worth solving for maths teacher, Phil Kanowski when he noticed his students were becoming increasingly harder to hear. “I knew my hearing had deteriorated over the last few years, but I always put off getting it tested. It was one of those things that I’d learnt to ignore,” said Phil, age 55. “However, good hearing is very important to my job as a teacher and it grew more and more embarrassing having to ask students to repeat answers again and again. “My hearing loss also meant that it was easier to avoid taking part in conversations when I was out riding my ...

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Replacing Your Hearing Aids

Time to get new hearing aids? Here are a few reasons to consider when deciding if it’s time for a re-fitting or technology upgrade. You’ve had them for over five years With people encouraged to wear their hearing aids for all waking hours, it’s no wonder that devices encounter their fair share of wear and tear. The average lifespan of a hearing aid is five to six years, typically because any parts needing repair become obsolete, or new technology becomes available. Don’t forget to keep your hearing aids maintained to keep them working well for as long as possible. Your ...

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What is Sensorineural Hearing ...

While it may not be a term you’re familiar with, sensorineural hearing loss is the most common type of hearing impairment and can affect people of all ages. Knowing what type of hearing loss you have is key for finding the best solution to meet your hearing needs, communication goals and lifestyle – and that’s where the Hear and Say Audiology team is here to help. Sensorineural hearing loss can be sudden or gradual, and occurs due to damage of the tiny hair cells in the inner ear (cochlea), or when the auditory pathways to your brain aren’t properly functioning. Specific causes ...

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Can I Improve My Hearing?

If you’ve noticed that it’s getting harder to follow a conversation in a noisy restaurant, or the volume on the television never seems quite loud enough, you’re not alone. With an estimated 3.6 million Australians currently living with hearing loss (Hearing Care Industry Association, 2017), it’s more important than ever to keep on top of your hearing health. One of the most common questions Hear and Say Audiologist, Georgia Cambridge said she was asked by clients was what steps they could take to improve their hearing, or how to stop an already noticeable hearing loss from ...

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Hear and Now: Meet Katie

Katie Douglass was just a few months old when her family first brought her to Hear and Say, looking for answers to support their daughter’s recent diagnosis of hearing loss. After wearing hearing aids for several years, Katie would go on to receive her first cochlear implant at four years old, which she credits to changing her life’s trajectory. “Despite being born deaf, I live in a world full of sound where I can hear my family and friends talk and laugh, listen to music and podcasts, and enjoy other everyday sounds that people with hearing take for granted,” said Katie, now ...

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Lynne’s Journey to Better ...

It was a case of third time’s a charm for retiree, Lynne who had grown increasingly frustrated with the hearing aids she had worn on and off for years. “I have had a hearing loss for quite a long time now, and like most mature people initially didn’t want to admit it!” said Lynne, age 70. “Being a fashion-conscious female, I first wanted to try a hearing aid which was completely invisible sitting inside my ear canal. However, after I had them fitted by a local hearing aid provider, it was a total disaster – they wouldn’t stay in position and I found them painful to ...

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Benefits of Hearing Aids

It’s an outdated perception amongst many that hearing loss is an inevitable and untreatable part of the ageing process. Yet, the overwhelming majority of us think hearing is important to our overall quality of life (The State of Hearing Report, 2018). Hearing aids are the most common technology option for many types of hearing losses, and understanding how they work can go a long way in making an informed decision about the benefits and whether they’re right for you. Hearing aids are built to amplify your existing hearing, and when worn consistently, can help to actively stop the ...

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Sound check on hearing aids

For Dr John Montgomery, past experience with hearing aids had left him feeling frustrated and dissatisfied. “I had seen another provider five years ago who had recommended hearing aids that sat completely in the ear canal, however they always felt clunky and uncomfortable – consequently, I only used them in work meetings and would often come away with a headache,” said John. With an active professional life in corporate and university governance, John said he felt it was critical to have clear hearing. Feeling disappointed with the hearing technology he had been using, John’s ...

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From the Desk of… Tania Kennedy

For anyone visiting our Brisbane Centre, Tania Kennedy is one of the first people you'll likely see. Her welcoming nature is instantly reassuring for anyone - whether you're a nervous parent at the start of your journey or someone who is coming in for weekly appointments. The items organised across Tania’s desk highlight the diverse range of tasks she and the Business Support team do each day to ensure Hear and Say runs smoothly. 1.Phone Some days it’s not too much of a stretch to liken the front desk at our Brisbane Centre to the NASA control room! From answering calls with ...

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