COVID-19 Update

The health and wellbeing of our community is always of utmost priority, particularly during the current ongoing outbreak of COVID-19 (coronavirus). We are continuing to develop our plan for a safe return to in-centre services for all our families and clients, as well as offering our services via Telepractice.

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World-leading experts in hearing technology and listening and spoken language therapy

  • Support early diagnosis to ensure children have the best opportunity to reach key milestones
  • Provide people of all ages with access to world-class audiology and hearing technology
  • Work with families to deliver children’s speech and language through listening
  • Build resilience and wellbeing through group programs
  • Develop parents’ and professionals’ skills and knowledge through evidence-based training and education
  • Advance sector knowledge in collaboration with world-class researchers

The Latest News

Sound Support for Ten-Year-Old ...

Year Six student Benjamin is fascinated by all things mechanical and electronic – meaning his high-tech hearing device is a great fit in more ways than one. Diagnosed with profound hearing loss in his right ear, Benjamin now uses a cochlear implant to hear clearly all the time, both at home and in the classroom. “Benjamin’s hearing loss was gradual from four years old. Coupled with his prior diagnosis of autism, it had created significant obstacles to his learning and engagement at school,” said Benjamin’s mum, Julia. After being referred to Hear and Say, Benjamin went ...

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James Lives Loud and Proud

With seven months now passed since his cochlear implant was first switched onto sound, two-year-old James has been living life loud. “James loves waking up early every morning and running full pelt around the house, laughing and screaming at the top of his lungs,” said James’s mum, Bianca. “He also loves to play with his toy cars and trucks, and is thrilled when he hears motorbikes or anything loud go by our house.” It was the hospital-based hearing screening that flagged to Bianca and husband, Steven that there was a potential hearing issue in their son’s right ear. A ...

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Setting the Scene for Success

From the bustle of a filmset to watching playbacks in an editing room, young filmmaker Zoe Seitz couldn’t imagine a world without sound. Having graduated from a Bachelor of Film Production in 2016, the 23-year-old currently works as an audio-visual technician and freelance videographer from her home on the Gold Coast – a career she’s aspired to since childhood. “My passion for filmmaking initially came from watching a variety of TV shows and films growing up,” Zoe said. “In addition to my current jobs, hopefully this year I will also get to work on my first big-scale film ...

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Hear and Now: Meet Nick

It’s been only five years since 27-year-old, Nick graduated with his degree in industrial design, but it’s a career that has already seen him across projects ranging from designing padding for indoor trampoline centres and truck interiors, through to his current role with a world-leading aluminium company working with window and door elements. The new year ahead will see Nick apply his design skills a little closer to home, having recently purchased his first house – a “real fixer-upper” – together with his fiancée, Kirsten. Renovation sites and design warehouses are ...

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A Tale Just Beginning

He’s not even three years old, and already Max knows the power of a good story. “Max loves dinosaurs, trucks and playing outside, but his favourite thing to do is read books,” said Max’s mum, Kerri. “I often find him going through books from his bookstand, or bringing a book to anyone who will read to him. His current favourites are, We’re Going on a Bear Hunt and Three Billy Goats Gruff.” Reading stories together also plays an important role in Max’s listening and spoken language therapy at Hear and Say, specialised speech therapy targeted at supporting the ...

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1,000 Reasons to Celebrate School ...

Another milestone has been chalked up for our Hear to Learn – School Hearing Screening program, with our 1,000th school visit. It was the Prep classes of Windsor State School in Brisbane’s inner north who helped mark the momentous occasion, adding to over 63,000 students who have been screened through the program since it started in 2015. “Identifying hearing loss and ensuring there are no barriers to learning sets students up for success as they begin school. This is the fifth year our students have had their hearing screened via the Hear to Learn program and we are extremely ...

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Hearing Loss and Dementia: ...

Growing research is shining light on the association between dementia and hearing loss, with considerable opportunities being identified for the possible role of audiology in future dementia support. An estimated 459,000 Australians currently live with dementia, a figure that’s anticipated to rise to over one million by 2058 (Dementia Australia, 2018). Although the exact mechanisms of hearing loss as a risk factor for developing dementia are still unknown, recent research suggests that hearing loss potentially increases long-term risks of cognitive decline and incidental ...

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Speech Versus Language: What’s ...

While it’s common to hear the words speech and language used interchangeably, they actually have different meanings in a clinical setting – as Hear and Say Listening and Spoken Language Specialist, Jessica Tattam explains. Speech is the way we produce sounds to form words. That is, speech is the physical act of talking. It’s how we articulate our vowels and consonants in such a way to generate the recognisable sounds that make language. For example, to produce the ‘s’ sound our mouth, lips, tongue and voice need to be in specific places. The blade of the tongue is almost ...

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Amazing Grace

In a year full of challenges, 2020 ended on a high note for nine-year-old, Grace. The Year 3 student was awarded her primary school’s Chairperson’s Award, recognising her impressive academic achievements and progress across all school subjects throughout the past 12 months. Proud grandmother, Margaret noted that it was a very exciting acknowledgement of Grace’s diligence and hard work, and a shining demonstration of a young person living life unlimited by their hearing loss. Born profoundly deaf in both ears, Grace uses two cochlear implants to hear – as do two of her older ...

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Turning to Hear and Say for ...

It was a spell of sudden dizziness and a constant ringing in her ears that left Kirsty Condon searching for relief. “My doctor recommended a few tests for me, one of which was for my hearing,” recalled Kirsty, looking for answers while juggling full-time work and a busy household. “My family had also been telling me that something was wrong, as I kept turning the volume up on the TV and often asked them to repeat their sentences.” A hearing test at Hear and Say confirmed her family’s increasing suspicions that Kirsty had a hearing loss. Fortunately, the ringing in her ...

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Hear and Now: Meet Jamie

Nineteen-year-old Jamie Booth has been a “fighter from the beginning”. Born 14 weeks premature and clocking in at just over one kilogram at birth, Jamie has gone on to accomplish goal after goal – particularly when it comes to making a splash in the pool. Diagnosed with cerebral palsy and profound hearing loss as a baby, the aspiring Paralympian said she had always loved swimming as it made her “feel free”. Jamie now represents the Para START swimming team at The University of Queensland, who are conducting a research project setting out to prove that swimming supports the ...

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Violet Blossoming

With days packed full of favourite activities including trips to the beach and dancing to The Wiggles, the holidays have been a fun-filled time for 18-month-old, Violet. Born with two rare ear-related conditions known as microtia and atresia, Violet has used hearing aids since she was three months old – and is relishing all the special sounds that summertime brings. It was through a dedicated Facebook page set up by Hear and Say for families of children with microtia and atresia that Violet’s parents first stumbled upon a community of others forging a similar path. “I first ...

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Glowing Reports for STAR

For 16-year-old Lucy, there was much to reminisce about when coming back to participate in the STAR Group Social Skills program during recent school holidays. “My mum first heard of Hear and Say in a news article before she even knew I had a hearing loss,” recalled Lucy. “I have been profoundly deaf since birth, and got my first cochlear implant when I was around two years old. I had speech therapy lessons with Hear and Say to help with my talking skills, where I learnt to listen to different sounds and determine what they were and where each sound came from.” Lucy got a ...

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Five Signs You May Have Hearing ...

Hearing loss can happen at any time, at any age. Your hearing can change gradually, without you noticing, or the signs can be apparent and sudden – that’s why knowing what to look out for is key. Check out some of the common signs of hearing loss below. Conversations are harder Do you find yourself saying, “Pardon?” a lot during conversations, or having to ask others to repeat themselves or speak more slowly? Do people sound like they’re always mumbling? Not being able to fully understand and engage in conversations can make socialising tiring and you may begin to avoid it. The ...

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Six Myths about Hearing Aids

With people waiting on average seven years before seeking support for issues with hearing loss (Davis et al., 2007), it’s not surprising that misconceptions potentially put off many people when they are considering booking a hearing test. Check out these six common myths about hearing aids, to see if you may be letting the stigma of hearing loss hold you back in seeking treatment. Myth: My hearing loss isn’t bad enough for hearing aids Hearing loss can occur at any time and slowly impacts the way you interact with the world. Often, it’s family and friends who notice – and get ...

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What is Auditory Deprivation?

If you don’t currently use hearing technology but fall into the group of one in six Australians now living with hearing loss, your brain is at risk of auditory deprivation. This somewhat daunting term refers to the process of the brain losing its ability to process incoming sound, due to a continued lack of auditory stimulation – based on a principle that Hear and Say audiologist, Georgia Cambridge concisely summarised as “use it or lose it”. “The longer the duration of time your brain goes without auditory input, the more you may begin to permanently lose your ability to ...

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Hear and Now: Meet Dylan

G’day, my name is Dylan and I am 22 years old. I love basketball, swimming and anything sports related. I currently work as a sports assistant teaching students how to play volleyball and basketball, and as a casual cook at The Coffee Club. I was around six months old when my parents began to suspect that I wasn’t responding to sounds. I was initially referred to an Ear, Nose and Throat (ENT) specialist by Australian Hearing (now Hearing Australia), who booked me in for grommet surgery for glue ear. However, even after that issue cleared, my responses to sound still weren’t ...

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Clarity and Confidence for Busy ...

As a senior finance manager and mum of two girls, Jackie Taylor knows all about juggling the many demands of a busy work and home life. However, when it came to doing something about a hearing loss which was leaving her increasingly frustrated, Jackie knew she needed to act. “At the end of the day, taking charge of my hearing loss was a quality of life choice. I am a very happy-go-lucky type of person and one who loves to have a chat, but at the age of only 41 I was already finding it harder to understand people,” Jackie said. “I was struggling particularly at work, and with ...

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Starting School: Getting Prepared

The beginning of the school year is fast approaching, and with it comes an exciting milestone for many children as they step into the classroom for the first time. With so many new experiences and changes to routines ahead, preparation is key to success – particularly for families preparing a child who is deaf or hard of hearing to take this big leap. Former teacher and Hear and Say Listening and Spoken Language Specialist, Jayne Simpson Allen said that it was natural for children to experience some first-day jitters. However, there were many steps parents and carers could put in place ...

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Jo’s Journey with Hearing Loss

While Jo Kek-Pamenter’s career as a graphic designer has spanned countless fields, the work closest to her heart is when she can apply her talents to help those with disabilities – inspired by her own life-changing experience as a teen. “I suffered sudden hearing loss in both ears at age 16, after an adverse reaction to a routine immunisation,” recalled Jo. “My brother also lost his hearing the same way many years prior, so whilst this was a shock to me, I knew based on watching him thrive that I would also cope and be supported by our family.” Having worn hearing aids for ...

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