COVID-19 Update

The health and wellbeing of our community is always of utmost priority, particularly during the current ongoing outbreak of COVID-19 (coronavirus). We are continuing to develop our plan for a safe return to in-centre services for all our families and clients, as well as offering our services via Telepractice.

Read our policy.

World-leading experts in hearing technology and listening and spoken language therapy

  • Support early diagnosis to ensure children have the best opportunity to reach key milestones
  • Provide people of all ages with access to world-class audiology and hearing technology
  • Work with families to deliver children’s speech and language through listening
  • Build resilience and wellbeing through group programs
  • Develop parents’ and professionals’ skills and knowledge through evidence-based training and education
  • Advance sector knowledge in collaboration with world-class researchers

The Latest News

Sweet Success for Sophie

Sophie may not yet have celebrated her third birthday, but she is already a big help in the kitchen. From her home on the Sunshine Coast where she lives with her parents and older brother, Sophie loves baking up a storm – not forgetting the all-important final task of licking the beaters. Sophie was born with hearing loss in both ears relating to a genetic condition known as Treacher Collins syndrome, as well as microtia and atresia (underdevelopment of the external part of the ear and absence of the ear canal). Sophie wears hearing aids – purple and pink, her favourite colours – ...

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Hearing and Speech Goes Hand in ...

Working as an audiologist in a university-based clinic, Roisin Higgins is uniquely equipped in her work teaching students and clients about hearing loss. “I first got hearing aids when I was four years old, which is around when my hearing loss was first diagnosed. It was in December and my new devices really felt like a Christmas present both for me and my family!” recalled Roisin. In the past few years Roisin’s hearing had begun slowly deteriorating again, after staying stable during early adulthood. “It was actually everyone wearing masks during the coronavirus pandemic that ...

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Learning to Hear and Speak in Two ...

For one-year-old Abby, a dog might say, “woof woof” or “гав-гав” depending on the story. Being raised to speak both English and Russian, Abby was a much-anticipated first baby for Sunshine Coast parents Joel and Yuliya. “It’s such interesting times for us as Abby changes so much – every month she shows us something different, and we learn as parents too,” said Yuliya. “Abby always wakes up early, her hearing aids go on straight away, and we all have breakfast together as a family. The rest of our day is usually spent being out in the backyard listening to the ...

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Better Hearing Makes World of ...

For Wayne Saint, there are few better feelings than the freedom of being out on his bike. However, with an increasingly noticeable hearing loss beginning to affect Wayne while cycling on the roads, he knew he needed act with a hearing test to ensure his beloved hobby could remain safe. “All my friends were always telling me, ‘Go get your hearing checked, you need to do something about your hearing’,” said Wayne, age 57. “I ride with a group of people most days of the week and I really enjoy that. But I had noticed that I couldn’t hear the calls from the coaches, ...

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Hear and Now: Meet Kshish

A love of storytelling and creativity has come alive for 23-year-old, Kshish. Having graduated from Griffith University with a Bachelor of Business majoring in Marketing and Entrepreneurship, Kshish took a leap to move from Brisbane to Canberra for a role in digital communications with the Australian Capital Territory government. It’s a job she said allowed her to flex her creative muscles and passion for both reading and telling stories – the foundations of which Kshish credited to the hearing and speaking skills nurtured throughout childhood. Both Kshish and her younger sister were ...

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Great Hearing Fit for the Great ...

Whether it’s racing around the soccer field, enjoying nature on a camping trip or chatting with mates in the playground, there are few better things for 11-year-old Liam than the sounds of being outdoors. With over half his first year of high school already under his belt, Liam said he was looking forward to the final months of the year being filled with sport, school and some trips to the beach. Liam’s jam-packed schedule in 2021 also includes a fortnightly visit to the Hear and Say centre in Toowoomba. It’s there he undertakes specialised speech therapy known as auditory ...

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Advice I’d Tell My Younger Self

For 17-year-old Saskia, taking on a mentoring role at Hear and Say’s recent COMET Group Social Skills program has given her time to reflect on her own journey growing up with hearing loss and all she has achieved. “Being able to meet so many children who also had hearing loss at COMET and listen to them share experiences was amazing – I could relate so much to them when I was their age, which told me how important it is for all of us to help each other,” said Saskia. When asked to consider what messages she might have for her younger self and what is important to keep reminding ...

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The Importance of Reading

The building blocks of speech and language are set very early in life. Reading to children is one of the greatest opportunities to expose them to lots of different sounds, language and vocabulary, which is particularly important for children who are deaf or hard of hearing. Each book read together nurtures the development of a child’s brain, encouraging language growth, early literacy skills and family bonding. Ideally, parents/carers should aim to read at least five books each day to their child. Reading aloud also exposes children to repetitive language, slows the rate of speech ...

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Rediscovering Sounds of Surrounds ...

As the manager of The Veteran Lounge and the Wounded Heroes OpShop in Brisbane’s inner north, Peter Thatcher was determined to improve his hearing and stay connected with the clients and customers who come through his doors. Peter with fellow Wounded Heroes OpShop colleague, Mrs Jocelyn Slater OAM. “I damaged my hearing early in my army career. I had initially tried hearing aids 10 years ago, but did not persevere with them,” said Peter, age 63. Peter was prompted to visit Hear and Say following a recommendation from a family member of a fellow veteran, who had praised the ...

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School Hearing Screening Success ...

When Hear and Say’s school hearing screening program visited five-year-old Sadie’s Prep classroom last year, her parents Nicole and Simon were curious to see what the results would show. “We had concerns about Sadie’s hearing as she zoned out while using technology, and often turned the volume up high,” said Nicole.  “As most toddlers do, Sadie had trouble regulating her emotions. We felt that this went on longer that it should though, and when she was three years old we explored a number of different avenues. This included visiting an ear, nose and throat specialist who ...

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A message from Hear and Say’s ...

SBS’s Insight episode airing Tuesday, 15 June 2021, The Deaf Divide, explores a range of Australians’ experiences about growing up deaf. Hear and Say was pleased to participate through our founder, Dr Dimity Dornan; our clinical team; and a Hear and Say family whose children are in our program. The sector is very passionate about the varied and at times conflicting positions that individuals, professionals and communities come from, and we encourage respectful forums for sharing stories and opinions from all perspectives. The majority of children with hearing loss are born to parents ...

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Ella Goes Wild for Animals and ...

From the roar of a lion to the squeak of a mouse, five-year-old Ella already has her sights set on a career working with creatures great and small. “Ella loves animals – from turning our house into a zoo or animal hospital, to watching Bluey, to getting out her glue and colouring supplies to turn empty boxes into decorated cubbies for her toys,” said Ella’s mum, Stephanie. “She says she’s going to work at Australia Zoo in the animal hospital when she grows up.” Ella was born with mild hearing loss in her right ear which later developed into a profound loss at 18 months ...

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Speech and Hearing Support from ...

With a love of the outdoors and the beach, one-year-old Lola would be hard pressed to find a better place to grow up than Gympie, a stone’s throw away from the beautiful Sunshine Coast. Equally, her parents Lee and Josh enjoy watching their young daughter playing, knowing that she can hear everything going on around her. Diagnosed with severe hearing loss in her right ear at birth, Lola now wears a hearing aid and has regular speech therapy through the Hear and Say Nambour centre. “Lola’s journey so far has gone quite smoothly, as there has been a lot of support provided from ...

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Regional Queensland Listens Up ...

Almost 400 kilometres from Rockhampton is the community of Moranbah, home to six-year-old Aria and her family. It was through a visit from the Hear to Learn program at Aria’s school that her hearing loss was first picked up – a shock to her parents, having watched their daughter pass her hospital-based hearing screen at birth with flying colours.  For the past four years, Hear and Say has hit the road through Central Queensland, taking the Hear to Learn – School Hearing Screening program into some of the state’s smallest towns. In partnership with the program’s founding ...

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Triple Impact Day: Ensuring ...

For the second year running, the extraordinary Hear and Say community rose to the challenge of raising funds to ensure babies born deaf don’t wait for the services that are critical for their development. From all pockets of Queensland and beyond came passionate individuals, families, businesses and community groups, all digging deep through generous donations and helping to spread awareness far and wide about Hear and Say’s Triple Impact Day. Together we raised an amazing $450,403! “The community has always been the backbone of our organisation, and we are once again absolutely ...

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It’s No Rocky Start for ...

For Rockhampton parents Renee and Jacob, finding out their baby girl had been born with hearing loss six years ago came as a complete shock. “Evie’s diagnosis came after her newborn screen at the hospital, and it was a huge surprise as no one in our families had ever had hearing loss,” said Renee. “We didn’t know what we were meant to do, and it was pretty scary particularly as we were first-time parents.” Evie was just nine weeks old when she was fitted with her first pair of hearing aids – “hot pink”, as Renee fondly recalled. Determined to help their daughter ...

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Adventuring Ayla

A love of adventure is well and truly planted in 11-month-old Ayla, who already delights in playing outside, getting dirty and exploring with her older sister, Elle. Just a few months’ shy of her first birthday, Ayla also adores reading books with her family – especially the thrill of lift-the-flap books. She also loves listening to her dad play guitar and singing together as a family. These moments of music, laughter and sounds are made all the more special for Ayla’s family, following Ayla’s hearing loss which was identified days after her birth. “Our first appointment at ...

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Pictures Painting 1,000 Words

From digital imagery of a baby’s brain “hearing” for the first time; to photos of Hear and Say children across the ages; to glittery craft creations of all shapes and sizes – the walls of our centres are a treasure trove of masterpieces. One particularly striking series of artworks on display at Hear and Say in Brisbane was painted in 2014 by 24-year-old Sarah Norton, a past graduate of Hear and Say’s Early Intervention program. Titled Outside Silence, Life of Cochlea and Sound’s Journey, Sarah said the triptych reflected different stages of her journey using two cochlear ...

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Let’s Hear it for Social Work

Hearing loss can impact all aspects and stages of life, both for the person themselves as well as their loved ones. Social work is a profession that supports individuals, families, groups and communities to improve their wellbeing. At Hear and Say, our social work service helps to support individuals and families through a range of short and longer term situations – from parents struggling to deal with the news of their baby or child’s hearing loss diagnosis, or feelings of helplessness in their parenting or everyday life, or if they are experiencing domestic violence or ...

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Wearing Headphones with Hearing ...

Whether it’s to listen to music or the TV, for a call at work or for study, headphones are a regular part of everyday life for many of us. However, for people who also use hearing devices such as cochlear implants or hearing aids, using headphones comes with some careful considerations. “You will get the best sound directly via your hearing aids or cochlear implants, depending on the hearing technology you have for your specific hearing loss,” said Hear and Say Audiologist, Lorna Parker. “The first step is checking with your audiologist if the hearing device has Bluetooth ...

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