COVID-19 Update

The health and wellbeing of our community is always of utmost priority, particularly during the current ongoing outbreak of COVID-19 (coronavirus). We are continuing to develop our plan for a safe return to in-centre services for all our families and clients, as well as offering our services via Telepractice.

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World-leading experts in hearing technology and listening and spoken language therapy

  • Support early diagnosis to ensure children have the best opportunity to reach key milestones
  • Provide people of all ages with access to world-class audiology and hearing technology
  • Work with families to deliver children’s speech and language through listening
  • Build resilience and wellbeing through group programs
  • Develop parents’ and professionals’ skills and knowledge through evidence-based training and education
  • Advance sector knowledge in collaboration with world-class researchers

The Latest News

Benefits of Hearing Aids

It’s an outdated perception amongst many that hearing loss is an inevitable and untreatable part of the ageing process. Yet, the overwhelming majority of us think hearing is important to our overall quality of life (The State of Hearing Report, 2018). Hearing aids are the most common technology option for many types of hearing losses, and understanding how they work can go a long way in making an informed decision about the benefits and whether they’re right for you. Hearing aids are built to amplify your existing hearing, and when worn consistently, can help to actively stop the ...

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Sound check on hearing aids

For Dr John Montgomery, past experience with hearing aids had left him feeling frustrated and dissatisfied. “I had seen another provider five years ago who had recommended hearing aids that sat completely in the ear canal, however they always felt clunky and uncomfortable – consequently, I only used them in work meetings and would often come away with a headache,” said John. With an active professional life in corporate and university governance, John said he felt it was critical to have clear hearing. Feeling disappointed with the hearing technology he had been using, John’s ...

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From the Desk of… Tania Kennedy

For anyone visiting our Brisbane Centre, Tania Kennedy is one of the first people you'll likely see. Her welcoming nature is instantly reassuring for anyone - whether you're a nervous parent at the start of your journey or someone who is coming in for weekly appointments. The items organised across Tania’s desk highlight the diverse range of tasks she and the Business Support team do each day to ensure Hear and Say runs smoothly. 1.Phone Some days it’s not too much of a stretch to liken the front desk at our Brisbane Centre to the NASA control room! From answering calls with ...

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Sounds of Summer

The summer ahead looks bright for Sunshine Coast one-year-old, Hayden who loves nothing more than playing with the hose outside in the garden and getting soaked. Hayden’s ability to hear the sounds of this classic backyard pastime – the rush of the sprinklers, his family’s delighted laughter – is something Hayden’s parents don’t take for granted, after he was diagnosed with hearing loss at birth. “We love watching Hayden start to understand what we say and hearing him babble away while he plays,” said mum, Kyla. Having learnt of Hear and Say during the process of ...

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Taste of Sweet Success

A chat with friends and the scent of freshly baked biscuits would likely score highly on many people’s list of favourite things, and for Sunshine Coast teen, Isaac, his new business venture has him surrounded by both. After graduating high school at the end of 2019, the budding entrepreneur recently started a business called Isaac’s Sweet Treats, which sees him pumping out upwards of 800 biscuits in a day – a number which would make others crumble but leaves Isaac unphased.“Isaac makes up the dough and cookies with his support worker, Greg, and loves making deliveries to his ...

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Iyla’s Story

“We were in shock and denial for a while following the diagnosis, but we were ready to do whatever it took to ensure Iyla could live life like any other child.” – Brooke, mum to four-year-old Iyla. Brooke and her partner, Bart first discovered their daughter had a hearing loss when she failed her newborn hearing screening in hospital. From their home in Cooktown, the first two years of Iyla’s life saw the family travelling to Cairns, Townsville and Brisbane for numerous hearing tests, ear mould fittings for hearing aids, and then cochlear implant surgery. “When Iyla had her ...

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Getting Ready for School: A Hear ...

Life gets more complex as children grow up, and starting school is a huge milestone for many families. The beginning of a child’s schooling journey is a time filled with new skills to be learnt, from recognising their name, to tying their laces, to opening yoghurt containers by themselves. Listening and spoken language sessions using the Auditory-Verbal Therapy philosophy, such as those found at Hear and Say, regard the parents as the natural language teachers of their children. Listening and Spoken Language Specialists, who are typically speech pathologists by background, coach and ...

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Helping Hand from Henderson ...

From parading their most colourful outfits for Loud Shirt Day, to volunteering at events, to even (safely) swinging their CEO off the Goodwill Bridge, financial planning firm Henderson Matusch has done it all when it comes to fundraising for Hear and Say. Having supported Hear and Say since 2018, Henderson Matusch General Manager, Iain Rogers said the partnership was a strong reflection of the firm’s commitment to giving back to its community in meaningful ways. “We have the privilege of being able to change our clients’ lives by assisting them to create a better financial future. ...

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Grandmother and Grandson Grateful ...

Almost five years have now passed, but Glenys Rendell clearly remembers her grandson’s wide-eyed face the day his cochlear implants were switched onto sound at Hear and Say. “It was very special to be there for my grandson, Eddie’s cochlear implant switch on, and I have since watched him grow into the incredible child he is,” said Glenys. “He has been given the opportunity to truly flourish, and I can’t imagine what he would have missed out on had he not been able to hear and speak.” Having visited Hear and Say many times in her proud role of grandmother, when Glenys’ ...

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Adventures Await Baby Shreyas

Shreyas may have only just celebrated his first birthday, but he has already earned himself the title of “Adventurer”. The bright-eyed little boy recently learnt to crawl, and his family has delighted in watching Shreyas using his newfound freedom to explore his surrounds – including picking up whatever toys he can lay his hands on. Shreyas and his twin sister, Shananya were the second and third children for parents, Kanika and Kalesh. Through the universal newborn hearing screening at hospital, it was discovered that Shreyas had a mild hearing loss in both ears; he would soon go ...

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Christmas Gift of Sound for Baby ...

For parents Nadia and Lewis, this Christmas will be an extra special one – the first that their baby son, Leo, will spend hearing with his new cochlear implants. After facing the shock of Leo’s hearing loss diagnosis shortly after his birth, the young family ventured nervously to a Hear and Say community fun day last year in the hopes of meeting other families travelling a similar journey. “It was definitely hard when we did find out for sure that our son was deaf, because I didn’t yet know much about hearing loss. Would he be able to speak? Would he be able to go to our local ...

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Keeping Your Child’s Hearing ...

Eyes open, technology on: supporting a child to consistently wear their hearing devices is a challenge faced by many families. Yet, we know that maximum benefit from devices such as hearing aids or cochlear implant processors can only be achieved if they’re being worn as often as possible. Why should hearing devices be worn for all waking hours? A child’s brain development is at its most rapid between birth and up to the age of around three. This is why it’s so important that they can hear and develop their auditory system as early as possible. If a child wears their hearing ...

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Hear and Now: Meet Natasha

It’s been a long time since 25-year-old, Natasha was one of the small children running around Hear and Say’s LEAP Group Social Skills program. When Natasha first began listening and spoken language therapy in the mid-1990s, Hear and Say was based from a small building in the Brisbane suburb of Taringa, known fondly as the Mouse House. “I have lots of memories of Mum and I travelling down each week for my listening and spoken language therapy session with Dimity from where we were living outside of Toowoomba, and then we’d stay overnight with family and return to Hear and Say the ...

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Healthy Hearing Message Doesn’t ...

With over 50 years working as a cabinetmaker under his belt, 83-year-old Brian is enjoying an active retirement spending time with his family, which includes his son, daughter, five grandchildren and four great-grandchildren. Brian and his wife of 61 years, Daphne, have lived at the Aveo Springfield retirement village since 2017, and it was here that Brian first learnt of Hear and Say’s Adult Hearing program. “I had a hearing test elsewhere about 10 years ago, and as my results were borderline at the time I did nothing about it,” said Brian. “Hear and Say ran an ...

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All the World’s a Stage

For 13-year-old Erica, her passion for dance has been made all the more richer thanks to her two cochlear implants, connecting her to the joy of music and fellow dancers. In a recent presentation at her school assembly, Erica spoke about her journey with hearing loss, having received her first cochlear implant at the age of 10 months, and her second implant three months later. Photo credit: Michael Kennedy Photography “I was the first person as a baby diagnosed with profound hearing loss through the newborn hearing screening test while still in the Mater Hospital in Rockhampton,” ...

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Auditory Learning: Getting the ...

Cochlear implants are becoming an increasingly common treatment option for living with moderate to profound hearing loss. However, receiving an implant is a little like being given a piano – it requires specialised tuning and training to work at its best. At Hear and Say, our interdisciplinary team works to ensure your cochlear implant is successfully “tuned” (or MAPped), and that you’re trained to use your technology in everyday environments through optimal hearing, listening and speaking. Hear and Say Listening and Spoken Language Specialist, Tracey Taylor shared her three top ...

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The Importance of Occupational ...

Knowing what exactly occupational therapy (OT) is or its potential benefits for your child can be difficult. It’s common for children with hearing loss to experience sensory or motor difficulties (Nandi and Luxon, 2008) because the vestibular system which is responsible for your sense of balance and movement is located in the inner ear, and may also be implicated when there is hearing loss. The vestibular system plays an important role in a child’s motor skill development including balance, core stability, muscle tone and coordination of both sides of the body. To help explain the ...

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Down Syndrome Awareness Month

Lucy is a beautiful one-year-old with a dedicated family and community surrounding her – including the team at Hear and Say. Lucy comes along to listening and spoken language therapy lessons, audiology appointments and occupational therapy sessions. “Hear and Say is a massive part of our world, as we spend quite a bit of time there since Lucy was diagnosed with her hearing loss. Everyone we’ve seen has been exceptionally professional, helpful, knowledgeable and caring in our journey,” said Lucy’s mum, Monique. Lucy was also born with Down syndrome, and in a heart-warming ...

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A New World For Don

For retired doctor, Don Cave, keeping on top of his hearing health has meant being able to stay connected to the people and hobbies he loves. “Having retired from a fulfilling career as an obstetrician/gynaecologist, I am now enjoying spending time walking my two great border collies, reading, woodwork and playing golf,” said Don.   “Getting my hearing back to as near normal as possible through the use of my new hearing aids has highlighted how the gradual loss of my hearing was denying me the pleasure of enjoying so many experiences in life.” Feeling frustrated ...

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Little Loud Shirt Makes Big Noise

Have you heard of the newest and loudest celebrity currently touring Australia? Who is it? Where have they been and where are they heading next? Keep reading to find out… Little Loud Shirt is a Loud Shirt Day icon, using its snowballing fame for good by raising vital funds and awareness for Queensland children and families impacted by hearing loss. The team at Mettle created Little Loud Shirt as part of their Loud Shirt Day fundraising campaign in 2019, complete with its own bodyguards and paparazzi. Mettle launched Little Loud Shirt on its Celebrity Regional Tour at the Loud Shirt ...

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