Adult hearing tests and services

Hear and Say is here to support everyone in Brisbane for their hearing needs.

We have a clinic in Ashgrove with visiting sites in Springfield, Nambour and Varsity Lakes.

Just like your eyesight, hearing loss can occur at any age. It is often not noticed by those impacted for many years but rather the family and friends who suspect a hearing loss.

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Hearing services

At Hear and Say we offer a range of hearing services including:

  • Hearing screenings
  • Hearing tests
  • Hearing aid fitting and management
  • Free hearing aids for pensioners and veteran affairs card holders*
  • Tinnitus assessments
  • Cochlear implant services
  • Implantable device assessments
  • Custom musician earplugs, noise plugs and swim plugs
  • Auditory learning – specialised program focusing on your hearing and listening skills using your cochlear implant or hearing aid

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*Via the government Hearing Services program.

Signs of hearing loss

  • You often ask people to repeat what they have said or respond with ‘what?’ or ‘huh?’ when someone asks you a question
  • You experience tinnitus – an intermittent or continuous noise in the ears or head – buzzing, ringing, hissing
  • You find it hard to hear on the phone
  • You need to turn the volume up on the TV, radio or iPad
  • You’re sometimes unsure of where sounds are coming from
  • It’s hard to hear in noisy places like a café or at a football game
  • You might get tired and fatigued from concentrating more than usual during conversations or at events

If you experience any of these signs or symptoms, a comprehensive hearing test with one of our audiologists is recommended.

Why Hear and Say is unique

  • Individually tailored hearing solutions
  • Independent of any hearing aid manufacturer
  • Not-for-profit model supporting our charity work with children
  • Expert audiologists providing clinical guidance and advice
  • Government Hearing Services Program provider for pensioners and veteran affairs
  • Registered NDIS provider

Types of hearing loss

There are three different types of hearing loss – conductive hearing loss, sensorineural hearing loss and mixed hearing loss. Each of these can impact your day to day communication and activities.

 “Hearing aids now are so small, easy fitted, colour-coordinated if desired and there’s no discomfort in any way – there are multiple options to suit everyone’s preferred style, design and solution. Once you find out about the technology available, it’s quite amazing.” – John, Hear and Say client, read more here.


Tinnitus, or ringing in your ears, can be extremely debilitating and cause a lot of frustration. Everyone is likely to experience tinnitus at some point in their lives, generally for a short period of time. For some, it doesn’t go away, and starts to affect your sleep, day-to-day activities and quality of life.

Tinnitus and hearing loss often come hand in hand. However, hearing loss isn’t always the cause behind tinnitus, it can also potentially be changes in medication, fatigue, stress, illness and loud noise exposure.

If you are experiencing tinnitus, a hearing test is recommended to help work out if you have a hearing loss and what rehabilitation options are best suited to give you relief.

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Hearing aids

The type of device that is most suitable for you will be dependent on a number of individual factors such as your degree and type of hearing loss or your budget and lifestyle needs.

Hearing aids come in a range of technology levels with various features. These include:

  • automatic adaptability to different environments (e.g. when you go into a noisy café from your quiet car)
  • speech enhancement features
  • background noise reduction
  • rechargeability
  • Bluetooth connectivity for mobile phone use.


“The unfortunate fact is that hearing loss is unique in the sense that it’s invisible, and without support, it can undermine every aspect of your life.” – Kath, Hear and Say client.

Contact us to book an appointment

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