Agency-managed
Sometimes referred to as NDIA-managed, this option means your providers (such as Hear and Say) will claim directly from your NDIS plan for the services they deliver. You can only access services from providers who are registered with the NDIS. This is the easiest option for people who are only accessing services through one provider, which is often the case for Hear and Say families.
Self-managed
Self-managing gives you complete control over how and where your NDIS funds are spent. This option means you are responsible for paying providers directly for services received; submitting payment requests online via the NDIS myplace portal; and keeping record of supports purchased with your NDIS funds. Families and individuals who choose to self-manage their NDIS plan are required to pay for Hear and Say appointments on the day of service, and will receive a receipt for claiming via the myplace portal. Once a payment request has been submitted, you will be reimbursed with from your NDIS plan typically within 24 to 48 hours.
Plan-managed
Hear and Say is a registered NDIS and government Hearing Services Program provider.
For any queries relating to your NDIS plan, please get in touch.
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